Great patience and restraint are needed when Jilly’s parents are dealing with her. They are gentle and kind when teaching her the simple things such as being patient and giving others a chance. She creates a terrible fuss when she cannot get her own way, but, they soon soothe her feathers and talk her into doing it their way which is the right way. So as much as she throws a tantrum, she still didn’t get her own way, not even when she misbehaved in public at the toy store. It is truly amazing to read how they deal with her fits of temper and the gentle way in which they guide, help and teach her how to control her anger, by speaking to her softly and gently.